2025

Contact Information

Address

Sheikh Mohammed bin Rashid Blvd
Downtown Dubai
Dubai Opera District
Dubai, UAE, 2025

Phone

+971 52 846 37 91

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Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Grand Aurora Performances website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms and Conditions, please do not use our website.

2. Use License

Permission is granted to temporarily access the materials on Grand Aurora Performances' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

3. Ticket Reservations

All ticket reservations are subject to availability. Prices are subject to change without notice. Tickets are non-refundable except in cases of event cancellation or as required by law. Exchanges may be available subject to our exchange policy and availability.

By purchasing tickets, you agree to:

4. Event Cancellations and Changes

Grand Aurora Performances reserves the right to cancel, reschedule, or modify any performance. In the event of cancellation, ticket holders will be notified and offered refunds or exchanges as appropriate. We are not responsible for any additional expenses incurred by ticket holders.

5. Venue Rules and Conduct

All visitors must comply with venue rules, including but not limited to:

Violation of venue rules may result in removal from the premises without refund.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Grand Aurora Performances or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without express written permission.

7. Disclaimer

The materials on Grand Aurora Performances' website are provided on an 'as is' basis. Grand Aurora Performances makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

8. Limitations

In no event shall Grand Aurora Performances or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Grand Aurora Performances' website, even if Grand Aurora Performances or an authorized representative has been notified orally or in writing of the possibility of such damage.

9. Accuracy of Materials

The materials appearing on Grand Aurora Performances' website could include technical, typographical, or photographic errors. Grand Aurora Performances does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on its website at any time without notice.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Your use of such websites is at your own risk.

11. Modifications

Grand Aurora Performances may revise these Terms and Conditions at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: +971 52 846 37 91
Address: Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai Opera District, Dubai, UAE, 2025

Privacy Policy

Last Updated: January 2025

1. Introduction

Grand Aurora Performances ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

This information may include your name, email address, phone number, postal address, transaction details, and preferences.

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:

3. How We Use Your Information

We use the information we collect to:

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. For more detailed information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +971 52 846 37 91
Address: Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai Opera District, Dubai, UAE, 2025